Mavic houdt een vrijwillige terugroepactie voor alle voorwielen met het Mavic R-Sys systeem. Gebruikers van R-sys, R-Sys test en R-Sys Premium voorwielen moeten direct stoppen met het gebruiken van deze wielen. De carbon spaken kunnen tijdens het gebruik breken.

De voorwielen worden vanaf 31 maart kosteloos vervangen. Tot die tijd stelt Mavic een set Aksium wielen beschikbaar die je mag houden nadat je een nieuw voorwiel hebt ontvangen. Ga naar je Mavic dealer om alles te regelen en neem geen onnodig risico door verder te rijden met je R-sys wiel!
Lees hieronder het volledinge bericht van Mavic:

Annecy, January 5th 2009.
As part of its ongoing commitment to customer safety and satisfaction, Mavic has today announced voluntary recall of its R-SYS front wheels as a precautionary safety measure.
Mavic has identified that the carbon tubular spokes of the R-SYS front wheel may break during use in certain circumstances and causing the rider to lose control and possibly fall, potentially sustaining injury.
All models of Mavic R-SYS front wheels are concerned (R-SYS, R-SYS test, R-SYS Premium), whether purchased separately or as part of a bicycle. The wheels must no longer be used.
Consumers should immediately return their front wheel to a Mavic dealer; a new upgraded R-SYS front wheel will be delivered free of charge.
This exchange will start from 31st of March 2009. Until this date, to facilitate the continued use of the bicycle, Mavic will offer a set of Aksium wheel that customers will keep after they have received the replacement R-SYS front wheel.
Mavic has a history of many cycling innovations on the market. This permanent search for improved performance will continue to lead Mavic towards design and technological advancements. However, quality and reliability are major values that have made Mavic the leader in bicycle wheels, and Mavic desires to make a quality and reliability upgrade to the R-SYS wheel through this voluntary recall.
Bernard Millaud, Mavic Managing Director, said: “Mavic is undertaking this voluntary, precautionary recall program because of our uncompromising commitment to customer safety and satisfaction. Our customers rightly expect our products to be of the very highest quality, and Mavic will continue to meet that expectation.”